Overview 

This article will show you how to use the Forgot your Password button at log-in to change your password. These instructions will work for Applicant Tracking, Onboarding, and Performance Management.

Instructions

1. Select Forgot Your Password
   
   
2. In the pop-up window, enter your email and select Submit
   
3. You should receive a green confirmation that an email has been sent to you
   
4. Follow the directions in the email to reset your password

Note: If you type your password incorrectly too many times, your account will lock. You have three (3) tries to get in. If your account locks, you will receive this message: "Contact your system administrator to unlock your account." Follow our Account Security article to unlock.