Overview

If you are experiencing slowness on your CivicHR solution, please email our Support team with the answers to the following: 

• What browser do you experience this in?
• What device are you using (PC, Tablet, Laptop, etc)?
• What Operating System runs on your computer?
• Is your computer using a 32 or 64-bit processor?
• How much RAM (Random Access Memory) is on your computer?
• What module do you experience this in (i.e. Candidates, Requisitions, etc)?
• Is there a certain item in your module that's slower than the rest (i.e. a specific candidate or a certain requisition etc)?
• Does this seem to happen every day or only on certain days?
• Does this only happen at certain times of the day or occur more frequently in a certain time-span? 

Resources

• What is My Browser?: Use to figure out which browser/version you are using