Background Checks


 

Initiate a Background Check

Overview

Justifacts is a background check provider that can be used for pre-employment checks. In order to use the integration you must:

  • Have an existing account Justifacts
  • Contact Support with your Justifacts package ID(s)
  • Have manual roles turned on
    • Note: CivicHR Support will do this for you automatically. For more information on roles and how they work, please see our article Getting Started With User Roles

You may set a default background check package to pre-select per job. This is an optional step. For instance, for all your police recruits you run the same background check and you want to ensure that the same check is run each time.

Instructions

  1. Navigate to Candidates
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  2. Select a candidate
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  3. Go to the Justifacts tab
    502.png
  4. Select a package
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    • Note: If a default had been set, that will auto-fill for you.
  5. Click Submit to Justifacts
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  6. Your pending order will appear
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    • Note: Each report has an order number
  7. Justifacts sends an email to the candidate
    • Note: Order status will show as Initiated.
    • Disclaimer: The following screenshots of Justifacts’ system and communication are for educational purposes only. CivicPlus makes no guarantee of their accuracy.
    • Candidate email from Justifacts:
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    • Candidate workflow through Justifacts:
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  8. Order status updates to In Process: Justifacts when candidate completes
    in_process.png
  9. Order Status will be Completed when check is complete
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  10. Once the check is complete, the result will be will be listed. The result statuses are:
    • Clear: Passed background check
    • Review: More checks required
    • Adverse: Does not pass check
    • Note: The link to the Result URL will take you to the Justifacts report.
      result_url.png



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