Troubleshooting


 

Use Live Chat

 

Overview 

This article will show you how to use the Live Chat feature in CivicHR. Our Support staff is ready to answer your questions and help you successfully use your site.

Instructions

  1. Navigate to the back-end of your site
  2. Select the Help bubble
    HR_Help.png
  3. Type your question into the search bar
    HR_Search_Help.png
  4. Look through the top results and select if applicable
    HR_Search_Results_Help.png
  5. If the results do not show what you are looking for, select Live Chat
    HR_Live_Chat.png
  6. Type the chat message
    HR_Type_Message_Help.png
  7. Click Enter on your keyboard to submit the chat message



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